Chewy’s Fulfillment Centers: A Blueprint for the Future of E-Commerce

The future of logistics and supply chain excellence is right at our PAWS!

Clayco has worked with Chewy.com on several groundbreaking projects across the United States, building state-of-the-art facilities ranging from 690,000 to over 800,000 square feet. Chewy is leading the charge with advanced automated fulfillment centers designed to revolutionize the customer experience and contribute to improved output and operational efficiency. It has been a tail-wagging joy to be their trusted design-build partner and witness the company fulfill its mission! 

At Clayco, our industrial team is passionate about delivering high-quality projects with cutting-edge technology that empower our partners with the tools and resources to navigate an evolving marketplace. Chewy’s CEO, Sumit Singh, noted that their fulfillment centers, paired with an improved supply chain tool, helped handle the company’s highest order period during the holiday peak in late November. This is great news for pet parents and their furry friends nationwide, who received their toys and treats on time and without issue!

Automation and advanced tech are becoming further intertwined in our industries and communities to bring productivity and refinement to the next level. Companies must adapt to stay ahead of the curve of competition and keep customers satisfied. As of now, less than half of Chewy’s distribution center volumes are processed through automation. However, it hopes to eventually increase to have over 70% of its volumes fulfilled using automated processes (something we can expect to see more of across various organizations). 

Developments like this involve more than just high-tech solutions; they involve designing spaces that work for both people and pets. Chewy currently has six automated fulfillment centers in states like Tennessee, Nevada, Missouri, and Pennsylvania. Each location is a hub of innovation, reducing operational costs and delivering joy to clients one order at a time. Chewy’s commitment to incorporating automation is a testament to what happens when technology meets heart—something our Clayco team knows all about! 

Let’s keep revolutionizing logistics with paws, purpose, and progress! 

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